SAP Training Modules

SAP Customer Relationship Management (SAP CRM)

  • CRM training sessions deliver mastery level instruction for project team members and more advanced SAP users.
  • Each CRM course includes basic level instruction, advanced tips, live discussion, demonstration, and test yourself exercises.
  • Our trainers provide training that is customized to meet the requirements of your individual project and organization.
  • Duration

    18DAYS(54HOURS)

    SAP CRM Solution Overview
  • Introduction to SAP CRM
  • Foundation & Architecture of SAP CRM
  • SAP CRM Base Customizing
  • SAP CRM Marketing
  • SAP CRM Sales
  • SAP CRM Service
  • SAP CRM Interaction Center
  • SAP CRM Middleware
  • SAP CRM Channel Management
  • SAP CRM Analytics
  • SAP CRM E-Commerce
  • SAP CRM Mobile Sales
  • CR 100: Base Customizing
  • CRM Master Data
  • CRM Business Partners
  • Creation of Business Partners on Category
  • Basic Settings
  • Business Partners Grouping
  • Business Partners Relationships
  • Visual Configuration Tools
  • CRM Organizational Management
  • CRM Organizational Model
  • Organizational Data Determination
  • Territory Management
  • Hierarchy Levels, Hierarchy ID
  • Assigning employee to Hierarchy
  • Product Master
  • Product Types
  • Creation of Hierarchies and Categories
  • Creation of Attributes, Set types
  • Transaction Processing
  • Structure of transactions
  • Transaction Types
  • Copy Control
  • Item Categories and Item Category Determination
  • Basic Functions in Business Transactions
  • Status Management
  • Activity Management
  • Business Activities/Task
  • Activity Monitor
  • Partner Processing
  • Partner Functions
  • Access Sequence
  • Partner Determination Procedure in Customizing
  • Actions
  • Billing
  • CR 600: Marketing
  • Marketing Planning & Campaign Management
  • Segmentation
  • Personalized Mails
  • Product Proposals
  • Lead Management
  • Campaign Automation
  • External List Management
  • Marketing Analysis
  • CR 300: Sales
  • Opportunity Management
  • Contract Management
  • Quotation and Order Management
  • Visit Planning
  • Sales Activity Management
  • Rebate Management
  • You have gone through all the training and reading material, since you decided to choose your career. This might have given you initial understanding about the procedures and techniques and you are even able to pass your certification as well ...

    Best - SAP training center in London.